Price Match Policy
Already made a purchase or planning to?
If you come across a better price elsewhere, we’ll match it. Check the conditions below to see what qualifies.
✅ What Qualifies for a Price Match?
OR Gear Co will review whether your product(s) qualify for a price match. To qualify, the item must:
- Be the exact same product: same brand, model, color, size, and year.
- Be listed by a Canadian retailer authorized by the manufacturer.
- Be priced in Canadian dollars, with all taxes and shipping included.
- Be listed as a regular or sale price – not part of a clearance, liquidation, or error.
- Have the price clearly advertised online or in-store (not just word-of-mouth). We’ll also match in-store promotions from competitors if our staff can confirm the item is identical (brand, model, color, size, and year) and in stock.
- Be available without needing a membership, pro deal, or insider pricing. Only gym membership discounts are eligible for price matching (read terms at the end of this article).
❌ What We Don’t Match
- Any price that would result in us selling below our cost.
- Refurbished, pre-owned, or damaged products.
- Products that are out of stock.
- Prices from online-only selections, special orders, coupon codes, promo offers, bundled packages, or stacked discounts.
- Price matching does not apply to shipping fees.
🛒 Price Matching an Existing or New Purchase
Existing Purchase:
- You’ve got 30 days from the purchase date to make a price match request.
- Email us with the subject line: “Price Match Request” and include a link or screenshot of the offer. Contact us at info@ontarioresoles.ca.
- Allow 2-4 business days. Once verified, we will refund the difference by issuing a one-time discount code or store credit redeemable online or in-store.
New Purchase:
- Email us with the subject line: “Price Match Request” and include a link or screenshot of the offer. Contact us at info@ontarioresoles.ca.
- Allow 2-4 business days. Once verified, we will issue a one-time discount code redeemable online or in-store.
🪪 Show Your Gym Card In-Store & We’ll Match Your Gear Discount!
Show your active gym membership card at OR Gear Co, and we’ll match discounts up to 10%.
Disclaimer: Some limitations may apply during major sales or when stock is low. OR Gear Co reserves the right to decline any price match that falls below fair market value.